I value your privacy
Big Twig Florist is committed to protecting your personal information. I recognise your right to privacy and treat your personal information as private and confidential and I will not disclose this information to others without your consent, unless required to by law. The following sets out the information I collect and why I collect it. Further privacy information can be obtained on the Privacy Commissioner’s website: www.privacy.gov.au.

Order information such as your name, billing address, delivery address, email address and phone number are collected in order to effect delivery of the goods and services that you order and to contact you in relation to your order if necessary. 

During the order process, you will have to provide financial information. If you elect to pay online using your credit card, your card details are not viewed by me or by any person except you at any time during the transaction. I do not share your personal and financial information with any third parties. 

General site traffic data is also collected for the purpose of site maintenance and improvement. This provides only generalised information about how often certain pages are viewed. This does not identify individual users, but instead helps me to understand what sorts of goods and services my clients are interested in and alerts me to any areas of the site that may be difficult to navigate. This type of information is generally collected by way of cookies.

I provide essential online information
Big Twig Florist will provide clear, complete and up-to-date information online about my business and the products and services I offer. This includes how to get in touch with me. This information helps you to make informed choices.

Contact Big Twig Florist  
Privacy is a sensitive issue. If you believe we have not adhered to these principles, please let me know by e-mail at bigtwig[at]bigpond[dot]com and I will review and correct the problem. 


Shop B, 140 Graham Street

Wonthaggi 3995

(03) 5742 2565

Monday & Tuesday 9.30 - 5.00

Wednesday to Friday 9.00 - 5.00

Saturday 9.00 - 12.00